Distance Sales Agreement

1. Parties

This Agreement is concluded between the parties on the terms set out below.

A. Buyer

(Hereinafter referred to as the "BUYER".)

A natural or legal person who purchases a service through the Speetz mobile application.

B. Seller

(Hereinafter referred to as the "SELLER".)

By approving this Agreement, the BUYER accepts, declares, and undertakes that, if they confirm the order subject to the agreement, they will be obliged to pay the order price and any additional charges such as tax, and that they were informed of this in advance.

2. Definitions

In the application and interpretation of this Agreement, the following terms have the meanings set against them:

• Ministry: the Ministry of Trade
• Law: Law No. 6502 on the Protection of the Consumer
• Regulation: the Distance Contracts Regulation
• Service: any consumer transaction, other than the supply of goods, that is performed or undertaken for a fee or benefit
• Seller: the company that provides a service to the consumer within its commercial or professional activities
• Buyer: a natural or legal person who acquires, uses, or benefits from the service for purposes outside their trade or profession
• Site/Application: the website and mobile application belonging to the Seller
• Person placing the order: a natural or legal person who requests a service through the Seller's website or mobile application
• Parties: the Seller and the Buyer
• Agreement: this distance sales agreement concluded between the Seller and the Buyer

3. Subject

This Agreement sets out the rights and obligations of the parties, pursuant to Law No. 6502 on the Protection of the Consumer and the Distance Contracts Regulation, regarding the sale and performance of services that the BUYER orders electronically through the SELLER's mobile application.

Prices announced in the application are the sale prices. An announced price and promise remain valid until they are updated or changed. A price announced for a specific period is valid only until the end of that period.

4. Seller Information

5. Buyer Information

Information relating to the BUYER consists of the following details provided when registering for the Speetz mobile application:

• Name and surname
• Email address / username
• Phone number
• Delivery address (if any)

6. Information of the Person Placing the Order

The details of the person placing the order are the same as the BUYER details given during registration.

7. Information on the Service

The basic features of the service (type, qualities, and characteristics) are published in the SELLER's mobile application. If the SELLER runs a campaign, the basic features of the relevant service can be reviewed throughout the campaign. Campaigns are valid for the period announced.

Prices announced in the application are the sale prices. An announced price and promise remain valid until they are updated or changed. A price announced for a specific period is valid only until the end of that period.

The sale price of the service, including VAT, is shown in the SELLER's mobile application.

The services offered through the Speetz application consist, in summary, of the following:

• Court reservation services
• Matchmaking (find a match) services
• Tournament participation services
• Virtual currency (Speetz Coin) purchase services
• Other digital services offered through the application

8. Invoice Information

Invoice details are the same as the information the BUYER provided when registering for the application.

Delivery of the invoice: Where an invoice must be issued, it is sent digitally to the email address given at registration.

9. General Provisions

9.1.

The BUYER accepts, declares, and undertakes that they have read and been informed, in the SELLER's mobile application, of the basic qualities, sale price, payment method, and preliminary information on performance of the service, and that they have given the required approval electronically; and that, by giving this approval, they have accurately and completely obtained the address, the basic qualities of the services ordered, the sale price including taxes, and the information on payment and performance that the SELLER must provide to the BUYER before the distance sales agreement is formed.

9.2.

Each service under the agreement is performed within the period stated in the preliminary information, depending on the distance of the BUYER's place of residence, and in any event without exceeding the statutory period of 30 days. If the service cannot be performed within this period, the BUYER's right to terminate the agreement is reserved.

9.3.

The SELLER accepts, declares, and undertakes to provide the service in accordance with the qualities stated in the order, completely, in compliance with the applicable legislation, and free of defects; to show the care and diligence the work requires; and to act in accordance with the rules of good faith.

9.4.

Before the time for performance arising from the agreement expires, the SELLER may perform another service of equal quality and price, provided that it informs the BUYER and obtains the BUYER's express approval.

9.5.

If performance of the ordered service becomes impossible, the SELLER accepts, declares, and undertakes to notify the BUYER within 3 days of learning of that fact and to refund the total amount to the BUYER within 14 days.

9.6.

The BUYER accepts, declares, and undertakes that they will approve this Agreement electronically for the service to be performed, and that if the service fee is not paid and/or is cancelled in the bank records for any reason, the SELLER's obligation to perform the service ends.

9.7.

The BUYER accepts, declares, and undertakes that if the fee for the service is not paid to the SELLER by the relevant bank or financial institution for reasons not attributable to the BUYER, the SELLER may terminate the agreement unilaterally.

9.8.

If a force majeure event arises that is beyond the SELLER's control, could not be foreseen, and prevents or delays performance of the parties' obligations, the SELLER will inform the BUYER. The BUYER may then request cancellation of the order, replacement of the service with a similar service, or postponement of the performance period until the obstacle ends. If the BUYER cancels the order, the service fee for payments made in cash is refunded to the BUYER within 14 days. For credit-card payments, after the service fee is refunded to the BUYER's card, it may take banks 2–3 weeks to reflect the amount in the account, and the SELLER cannot be held responsible for that delay.

9.9.

The SELLER may contact the BUYER, for information, marketing, and notification purposes, by post, email, SMS, telephone, and other means of communication, using the address, email address, landline and mobile numbers, and other contact details stated in the registration form or later updated by the BUYER. By accepting this Agreement, the BUYER declares that they permit these communications.

9.10.

The BUYER is obliged to carry out the necessary checks before using the service. Where the right of withdrawal will be used, the service must be used in accordance with the legislation throughout the relevant period.

9.11.

If the holder of the credit card used for the order is not the same person as the BUYER, or if a security issue relating to the order is identified, the SELLER may request from the BUYER the cardholder's identity and contact details, the credit-card statement for the previous month, or a letter from the cardholder's bank showing that the card belongs to the cardholder. The order may be suspended until the requested information and documents are provided. If they are not provided within 24 hours, the SELLER may cancel the order.

9.12.

The BUYER accepts, declares, and undertakes that the personal and other information given when registering for the SELLER's mobile application is accurate, and that they will immediately compensate, in cash and in a single payment upon first notice, all losses the SELLER incurs because that information is contrary to the truth.

9.13.

The BUYER accepts and undertakes in advance that, while using the SELLER's mobile application, they will act in accordance with the legislation in force and will not violate it. Otherwise, all legal and criminal liability belongs to the BUYER.

9.14.

The BUYER may not use the SELLER's mobile application in a way that disturbs public order, is contrary to general morality, disturbs or harasses others, is for unlawful purposes, or infringes the material or moral rights of others. The member also may not engage in activities that prevent or make it difficult for others to benefit from the services, including spam, viruses, trojans, and similar conduct.

9.15.

The SELLER's mobile application may contain links to third-party websites and/or content that are not under the SELLER's control. These links are provided only for the BUYER's convenience and are not a representation or warranty about those websites or the persons or organizations that operate them.

9.16.

A member who breaches one or more provisions of this Agreement personally assumes the legal and criminal liability arising from that breach and holds the SELLER harmless from the consequences. If the dispute is taken to court because of the breach, the SELLER's right to claim damages for breach of contract is reserved.

10. Right of Withdrawal

10.1.

Where the distance contract concerns the sale of a service, the BUYER may withdraw from the contract within 14 (fourteen) days of the date it is signed, without giving any reason and without paying a penalty, provided that performance of the service has not started. The right of withdrawal cannot be used for service contracts whose performance has started, with the consumer's approval, before the withdrawal period ends. Costs arising from use of the right of withdrawal belong to the SELLER. By accepting this Agreement, the BUYER accepts in advance that they have been informed of the right of withdrawal.

10.2.

To use the right of withdrawal, the BUYER must notify the SELLER in writing within 14 (fourteen) days by registered mail with return receipt, email, or a similar written notice, and the service must not fall under the exceptions in "Services for Which the Right of Withdrawal Cannot Be Used". If this right is used:

• The invoice issued for the service is required. For corporate invoices, a return invoice must be issued.
• A refund request form, if any, is required.
• Any box, packaging, and standard accessories relating to the service being returned must be complete and undamaged.
• The SELLER is obliged to return all amounts collected and all documents that place the BUYER under an obligation, within 10 days at the latest of receiving the withdrawal notice, and to complete any return process relating to the service within 20 days.
• If the value of the service decreases, or return becomes impossible, for a reason attributable to the BUYER, the BUYER is obliged to compensate the SELLER's loss in proportion to that decrease. The BUYER is not responsible for changes and deterioration caused by proper use of the service during the withdrawal period.
• If use of the right of withdrawal causes the amount to fall below the minimum of a campaign run by the SELLER, discounts provided under the campaign may be cancelled.

11. Services for Which the Right of Withdrawal Cannot Be Used

The right of withdrawal cannot be used for services prepared according to the BUYER's requests or personal needs and that cannot be returned, for services relating to intangible goods that are performed immediately in an electronic environment or delivered immediately to the consumer, and for service contracts whose performance has started, with the consumer's approval, during the withdrawal period.

The main services within the Speetz application for which the right of withdrawal cannot be used are:

• Purchases of virtual currency (Speetz Coin) that is loaded to the account immediately
• Court reservation services that have been used
• Tournament participation fees for tournaments that have started
• Digital services that are performed immediately

12. Default and Its Legal Consequences

The BUYER accepts, declares, and undertakes that if they default on a credit-card transaction, they will be responsible for interest and other obligations under the credit-card agreement between the cardholder and the bank, and that the SELLER has no liability in any legal proceedings the bank may start. If the BUYER does not perform the debt on time, the BUYER is obliged to compensate all loss and damage incurred by the SELLER.

13. Competent Court

In disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the consumer's place of residence or at the place where the consumer transaction was made are authorized, within the applicable monetary limits.

This Agreement has been concluded for commercial purposes.

14. Effectiveness

When the BUYER pays for the order placed through the application, the BUYER declares that they have read, understood, and accepted all provisions of this Agreement. The SELLER is obliged to obtain, on the system and before the order is completed, the BUYER's confirmation that they have read and accepted the agreement.